I got the hitch Monday and sure enough I couldn't wait till weekend
First of all, I AM SICK AND TIRED of these imcompetent service writers that behave like they know everything and still I get more information via these forums.
First time when I took up the topic of software update required by hitch installation, one moron said there is no such update and end of conversation, I'm sorry I'm busy, bye bye.
Another day another guy, me with my humble "almost on my knees" approach the way "I bought this from you guys and I heard around the corner that somekind software update is required, could you check if this is true" and as usual, the service writer first said there is no such update but he will double check it.
Guy cames back in few minutes and said there is indeed update required and it will cost me 100 bucks (one hour labour fee)....
Wrote complain to my dealer customer service manager and they dropped off the update fee

Anyways, also found our from other forums that on top of all, one dealer says current bumper skin is used, other day and other dealer says they have to order new skin and it would cost arms and legs.
Well hellllooooo AUDI, be consistent and stick with same story and don't play that two face game
All it needed is peel the skin off, cut the darn hole and throw it back..
End of the rant or otherwise I will need few beers to cool down
So, bunch of screws off from rear inner fenders, bottom screws off, trunk striker/lock cover off and released 4 bumper nuts and little fiddle here and there and the bumber skin came off...

Unscrewed and removed the alu bar and installed the trailer wiring and also the control box bracket that went behind the right side trunk panel.
Then it was time of the steel hitch...

Then back tracked all screws and bolts back to own location and threw bumper skin back on.
Then I connected the cables to control box and VAG-COMed it to activate the trailer. Works but I also got ESP warning so I unplugged control box and will wait till Friday to get the darn update.
At the end, was this sweat and hours spend worth of all work? I saved about 400 bucks and still have to go to dealer to get the update.
If hitch was available when I got the car then sure I had ordered it with the hitch to avoid whole mess.
Today if I had been in rush then sure I had paid dealer to do it but on the other hand, this was good excersice to see how it is build at the first place.
Shot day after...
